Advice Stop:
Information and Contact Addresses
for a range of Advice and Self-Help Agencies
Compiled by Mrs. B. Morrison
AIDS Helpline N.I.
0800 137 37
the.centre@dnet.co.uk
Alateen
020 7430 0888
Arthritis Care Contact
012656 57680
0808 800 4050 (12 noon-4.00p.m.)
Asthma Helpline
0845 701 0203
www.asthma.org.uk
Aware Defeat Depression
028 7126 0602
awaredepression@btinternet.com
www.aware-ni.org
Brook Advisory Centre
028 9032 8866
Carecall
028 9024 5821
Care in Action
028 2564 4442
Care Unit (child/sexual abuse)
028 2566 4014
In emergency – 999/028 2565 3355
Childline
0800 1111
Childline N.I.
028 9032 7773
Contact Youth
028 9045 7848
Contact Youth Counselling Services
0808 808 8000
Cruse Bereavement Care
028 2563 0900
028 9079 2419
0808 808 1677
www.crusebereavementcare.org.uk
Cystic Fibrosis
www.cftrust.org.uk
enquiries@cftrust.org.uk
Diabetes
020 7636 6112
www.diabetes.org.uk
careline@diabetes.org.uk
Eating disorders Association
Youthline
01603 756 050
Helpline
01603 621 414
www.edauk.com
talkback@edauk.com
Recorded message
0906 302 0012
Epilepsy
01494 601 1400
0808 800 5050
www.epilepsynse.org.uk
www.epilepsy.org.ukS
epilepsy@bea.org.uk
Gingerbead N. I. (one parent families)
028 2563 8086
0808 808 8090
www.gingerbreadni.org
enquiries@gingerbreadni.org
Homefirst Trust Community Addiction Services
028 2565 2105
Migraine Action Association
01536 461333
www.migraine.org.uk
info@migraine.org.uk
MS society
0808 800 8000
028 2957 1393
www.mssociety.org.uk
info@mssociety.org.uk
National Drugs Helpline
0800 77 66 00
Northern Ireland A.D.H. D. Family Support Group
028 9020 0110
N.I. Dyslexia Association
028 9065 9212
NSPCC
0808 800 5000
0800 056 0566
www.childline.org.uk
nireland@childline.org.uk
028 9182 6351
www.nspcc.org.uk
help@nspcc.org.uk
Parents’ Advice Centre
028 2565 0099
www.pachelp.org
ballymena@pachelp.org
Quitline
0800 00 22 00
Relateteen
028 9032 3454
www.relate.org.uk
0845 130 40 10
enquires@national.relate.org.uk
Re-solve
0808 800 2345
www.sniffing.org.uk
Sexwise
0800 28 29 30
Samaritans
028 2565 0000
The Source (arthritis)
0808 800 2000
thesource@arthritiscare.org.uk
Young Carers Scheme
028 2564 7999
Youthline N.I.
0808 800 8000
contactyouth@cinni.co.uk
stoptextbully top 10 tips are reproduced with kind permission of NCH,
one of the UK’s leading children’s charities.
For more detail on what you can do, who you can talk to and how you
can stop mobile bullying, please visit: www.stoptextbully.com
The tips below are based on extensive research and NCH’s expertise.
1. ALWAYS TELL SOMEONE YOU TRUST WHAT’S HAPPENING this could be your parents, carer, teacher or friend. This might help you feel better and the person may also be able to help you to find a way to stop it altogether.
2. YOU MAY NEED TO TELL THE LOCAL POLICE It’s against the law to make a call or send a text oremail that’s really abusive or menacing, or to keep sending messages that will annoy someone or makethem anxious. The sender could get fined or even go to prison!
3. NEVER REPLY TO THE BULLYOR SEND AN EVEN NASTIER MESSAGE BACK Often bullies willsend a message to get a reaction, so don’t respond to it. Bullies who don’t get a reaction often get boredand stop.
4. KEEP AND SAVE MESSAGES If there’s a website, online voting site, weblog or message board thatsays bad things about you, save a copy or print it off. The internet service provider (ISP) that hosts thesite should have an email address or helpline where you can send the copy and ask them to get rid of it.It might be a good idea to ask a trusted adult to help you contact the ISP.
5. TAKE A BREAK FROM YOUR PHONE OR COMPUTER for a few days! Let your phone take messagesand don’t chat or check texts or emails. If you really need to make calls, find out if your phone can turnoff incoming texts for a while. The bully might just get bored and stop
6. MAKE SURE ONLY GOOD FRIENDS AND FAMILY ARE IN YOUR PHONE OR EMAIL ADDRESS BOOK- If you don’t recognise a number, caller ID or email, leave it and get a trusted adult to check it later.
7. IF YOU REALLY LIKE USING A CHATROOM, you could sign up again with a different chat ID – usea nickname and don’t give out any of your personal info. Hold back for a bit in the chatroom until you’resure the bully’s gone.
8. ALWAYS BE CAREFUL who you give or lend your mobile to and always be careful about giving out your mobile phone number, especially if you change it – never give out your number in an internet chatroom. You don’t know who else might be online and watching.
9. YOUR MOBILE PHONE PROVIDER CAN HELP YOU BY CHANGING YOUR NUMBER if you start getting bullied through your phone.
10. KEEP TELLING YOURSELF: ‘It’s not my fault and I’m not putting up with it!’ You are not alone.
For more detail on what you can do, who you can talk to and how you can stop mobile bullying, please visit: www.stoptextbully.com
If you are not comfortable talking to an adult or friend, or perhaps wants to remain
anonymous, there are several helplines that can offer advice. And best of all, they won’t cost a penny!
ChildLine 0800 1111 NSPCC0808 800 5000
If you just need to talk about how you feel, you can also call the Samaritans any time on
08457 90 90 90 or email jo@samaritans.org
Connexions, a government support service for 13 to 19 year olds, has advisers you can talk to on 080 8001 3219
Mobile phone operators will also be able to help if the bullying is happening via mobile phone. Here is a list of UK companies and how you can contact them:
Tesco Mobile
Telephone: 0870 900 4455 4455 from a Tesco Mobile handset
Email: support@tescomobile.com
Website: www.tescomobile.com
3 Network
Telephone: 08707 330 333 333 from a 3 handset
Email: Click ‘Contact us’ on the 3 website: www.three.co.uk
02
Telephone: 0870 521 4000
Email: 02 Nuisance Call Bureau at ncb@02.com
Website:www.02.com
BT Mobile
Telephone: 0800 3287 526
Website: www.btmobile.bt.com
T-Mobile
Telephone: 0845 412 5000 150 from a T-mobile handset
Email: Click ‘Help and advice’ at theT-Mobile website: www.t-mobile.co.uk
Virgin Mobile
Telephone: 0845 6000 789 789 from a Virgin Mobile handset
Email: theteam@virginmobile.comor click ‘contact us’ at the Virgin Mobile website: www.virginmobile.com
Orange
Telephone (monthly pay): 07973 100 150 150 from an Orange handset
Telephone (pay as you go): 07973 100 450 450 from an Orange handset
Email: Click ‘Email’ on the Orange website: www.orange.co.uk
Vodafone
Telephone (malicious calls): 191 for operator
Telephone (texts/picture messages/web):
08700 700191 monthly pay
08700 776655 pay as you go
Email: Click ‘Contact us’ on the Vodafone website: www.vodafone.co.uk
Disclaimer
The inclusion of any information about services in Advice Stop does not constitute or imply any endorsement or recommendation by BallymenaAcademy. We accept no responsibility for the accuracy, quality or currency of the information. Any concerns, worries or queries with the content should be addressed to the original source of information for clarification.
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